How To Fix LDAPRC036 - Alias dereferencing problem

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPRC - LDAP Interface Messages in C

• Message number: 036

• Message text: Alias dereferencing problem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPRC036 - Alias dereferencing problem ?

  The SAP error message LDAPRC036, which indicates an "Alias dereferencing problem," typically occurs when there is an issue with how the LDAP (Lightweight Directory Access Protocol) server is handling alias entries. This can happen in various scenarios, such as when the LDAP server is unable to resolve an alias to its target entry, or when the dereferencing settings are not configured correctly.
  Cause:
  
  Alias Configuration: The LDAP server may have aliases that are not properly configured or do not point to valid entries.
  Dereferencing Settings: The LDAP client or server may not be set up to dereference aliases correctly. This can be due to settings in the LDAP configuration that dictate how aliases should be handled.
  Access Rights: The user or application may not have the necessary permissions to access the target of the alias.
  Network Issues: There may be connectivity issues between the SAP system and the LDAP server, leading to problems in resolving aliases.
  
  Solution:
  
  Check Alias Configuration: Verify that the aliases in the LDAP directory are correctly configured and point to valid entries. You can use LDAP tools to inspect the directory structure.
  Adjust Dereferencing Settings: Ensure that the LDAP client settings in SAP are configured to allow for alias dereferencing. This may involve modifying the LDAP connection settings in the SAP system.
  Review Access Rights: Check the permissions for the user or application trying to access the LDAP entries. Ensure that they have the necessary rights to read the target entries of the aliases.
  Test Connectivity: Ensure that there are no network issues between the SAP system and the LDAP server. You can use tools like ping or telnet to check connectivity.
  Consult Documentation: Refer to the documentation for both the SAP system and the LDAP server for specific configuration settings related to alias dereferencing.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to LDAP integration and alias handling.
  LDAP Documentation: Review the documentation for your specific LDAP server (e.g., OpenLDAP, Microsoft Active Directory) for details on alias handling and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, consider reaching out to your system administrator or SAP support for further assistance.