How To Fix LDAPACCESS104 - LDAP_UPDATE failed

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPACCESS - Messages for LDAP Interface with Mapping

• Message number: 104

• Message text: LDAP_UPDATE failed

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPACCESS104 - LDAP_UPDATE failed ?

  The SAP error message LDAPACCESS104 LDAP_UPDATE failed typically indicates that there was an issue when trying to update an entry in the LDAP (Lightweight Directory Access Protocol) directory. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes
  
  
  Insufficient Permissions: The user account being used to perform the LDAP update may not have the necessary permissions to modify the entry in the LDAP directory.
  
  
  Entry Not Found: The specific entry that you are trying to update may not exist in the LDAP directory.
  
  
  Invalid Attribute Values: The values being provided for the attributes during the update may not conform to the schema defined in the LDAP directory. This could include data type mismatches or violating constraints.
  
  
  LDAP Server Configuration: There may be issues with the LDAP server configuration, such as incorrect bind DN or password, or the server may be down or unreachable.
  
  
  Network Issues: There could be network connectivity issues between the SAP system and the LDAP server.
  
  
  LDAP Server Limits: The LDAP server may have limits on the number of updates or connections, which could lead to failures if those limits are exceeded.
  
  
  Solutions
  
  
  Check Permissions: Ensure that the user account used for the LDAP update has the necessary permissions to modify the entries in the LDAP directory.
  
  
  Verify Entry Existence: Confirm that the entry you are trying to update actually exists in the LDAP directory. You can use an LDAP browser or command-line tools to check this.
  
  
  Validate Attribute Values: Review the values being sent in the update request to ensure they conform to the LDAP schema. Make sure that the data types and formats are correct.
  
  
  Review LDAP Configuration: Check the configuration settings in the SAP system for the LDAP connection. Ensure that the bind DN and password are correct and that the LDAP server is reachable.
  
  
  Network Troubleshooting: If there are network issues, check connectivity between the SAP system and the LDAP server. You can use tools like ping or telnet to test connectivity.
  
  
  Consult LDAP Logs: If you have access to the LDAP server logs, review them for any error messages or warnings that could provide more context about the failure.
  
  
  Increase Limits: If the issue is related to server limits, consult with your LDAP administrator to see if the limits can be adjusted.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes related to LDAP integration and error handling. SAP frequently publishes notes that address specific issues and provide guidance on configuration and troubleshooting.
  
  
  LDAP Documentation: Review the documentation for the specific LDAP server you are using (e.g., OpenLDAP, Microsoft Active Directory) for details on error codes and troubleshooting steps.
  
  
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  
  By systematically checking these areas, you should be able to identify the root cause of the LDAPACCESS104 LDAP_UPDATE failed error and implement an appropriate solution.