How To Fix LDAP068 - Error calling gateway (Code &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAP - LDAP Interface Messages in ABAP

• Message number: 068

• Message text: Error calling gateway (Code &3)

What causes this issue?

Communikation with the gateway on host &V1& and service &V2& failed.
The error code is &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in the RFC destination &V4& whether the values entered there for
gateway host and service are correct.
Check the status of the gateway in the gateway monitor SMGW.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAP068 - Error calling gateway (Code &3) ?

  The SAP error message LDAP068, which states "Error calling gateway (Code &3)," typically indicates an issue with the connection between the SAP system and the LDAP (Lightweight Directory Access Protocol) server. This error can arise due to various reasons, including network issues, configuration problems, or authentication failures.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the LDAP server, such as firewall restrictions or network outages.
  Configuration Errors: Incorrect configuration settings in the SAP system for the LDAP connection can lead to this error. This includes wrong hostnames, ports, or LDAP paths.
  Authentication Problems: If the credentials used to connect to the LDAP server are incorrect or if the user does not have the necessary permissions, this error can occur.
  Gateway Issues: The SAP gateway service may not be running or may be misconfigured, preventing communication with the LDAP server.
  LDAP Server Issues: The LDAP server itself may be down or experiencing issues.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the LDAP server. You can use tools like ping or telnet to test connectivity to the LDAP server's hostname and port.
  Verify that there are no firewall rules blocking the connection.
  
  
  
  Review Configuration Settings:
  
  Check the LDAP configuration in the SAP system (transaction code LDAP or SU01 for user settings) to ensure that the hostname, port, and other parameters are correctly set.
  Ensure that the LDAP server's URL is correctly specified.
  
  
  
  Verify Credentials:
  
  Confirm that the username and password used for the LDAP connection are correct.
  Check if the user has the necessary permissions to access the LDAP server.
  
  
  
  Check Gateway Status:
  
  Ensure that the SAP gateway service is running. You can check this using transaction SMGW in the SAP system.
  If the gateway is not running, restart it and check the logs for any errors.
  
  
  
  Examine LDAP Server Logs:
  
  If you have access to the LDAP server, check its logs for any errors or issues that might indicate why the connection is failing.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for LDAP integration for detailed configuration steps and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the LDAP068 error in your SAP system.