How To Fix LD167 - The system cannot load the graphic for the OMS

SAP Error Message - Details

• Message type: E = Error

• Message class: LD - Logistics Automotive Line Design

• Message number: 167

• Message text: The system cannot load the graphic for the OMS

What causes this issue?

To print graphics in an OMS, first of all create them as a document in
the document administration system. Then assign them as production
resources/tools to an operation.
The system cannot load such a document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in the <DS:TRAN.CV03>Document administration system</> whether you
have created the graphic as a document.
If you have saved the graphic as a file on a server, check whether the
file corresponds to one of the SAP formats. The system recognizes the
graphic format by the file extension BMP, GIF, JPG or JPEG.
Check in the <DS:TRAN.CA03>Routing</> or in the
<DS:TRAN.CA23>Rate routing</>, whether you have assigned the graphics
to the operation as production resources/tools.
If you do not want to print any graphics in your OMS, set the maximum
number of graphics to 0 in <DS:TRAN.OLDPS>Customizing for Operational
Methods Sheets</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LD167 - The system cannot load the graphic for the OMS ?

  The SAP error message LD167, which states "The system cannot load the graphic for the OMS," typically occurs in the context of SAP Logistics and can be related to issues with the graphical representation of the Order Management System (OMS) or other related components. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Graphics Files: The graphics files required for the OMS visualization may be missing or not properly uploaded in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the graphics or the related transaction.
  System Configuration: There may be configuration issues in the SAP system that prevent the graphics from being loaded correctly.
  Network Issues: If the graphics are stored on a network location, network connectivity issues could prevent them from being accessed.
  Browser Compatibility: If you are using a web-based interface, there may be compatibility issues with the browser being used.
  
  Solutions:
  
  Check Graphics Files: Verify that the required graphics files are present in the appropriate directories. If they are missing, you may need to upload them again.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the graphics. This can be checked in the user roles and profiles.
  System Configuration: Review the configuration settings related to the OMS and graphics display. Ensure that all settings are correctly configured.
  Network Connectivity: If the graphics are stored on a network drive, check the network connection and ensure that the path to the graphics is accessible.
  Browser Settings: If using a web interface, try accessing the system using a different browser or check the browser settings to ensure that it supports the required functionalities.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) or SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.