How To Fix LCR009 - Unable to start HTML browser (long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: LCR - Landscape & Component Repository Messages

• Message number: 009

• Message text: Unable to start HTML browser (long text)

What causes this issue?

The system displays the user interface of the Landscape Directory in
the window of an external HTML browser. Due to a technical error, the
browser could not be started.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that a functional HTML browser is installed on your presentation
server (Frontend).
Repeat the action that lead to this error message. If the error still
occurs, contact SAP Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LCR009 - Unable to start HTML browser (long text) ?

  The SAP error message LCR009, which states "Unable to start HTML browser," typically occurs when the SAP system is unable to launch the default web browser for displaying HTML content. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Browser Configuration: The default web browser may not be properly configured in the SAP GUI settings.
  Missing Browser: The specified browser may not be installed on the system.
  Path Issues: The path to the browser executable may be incorrect or not set.
  Permissions: There may be permission issues preventing the SAP GUI from launching the browser.
  Network Issues: If the browser requires internet access, network issues may prevent it from launching properly.
  SAP GUI Version: Compatibility issues between the SAP GUI version and the installed browser.
  
  Solutions:
  
  
  Check Browser Configuration:
  
  Open the SAP GUI.
  Go to Options > SAP GUI Options > HTML Viewer.
  Ensure that the correct browser is selected as the default.
  
  
  
  Install or Update Browser:
  
  Ensure that the required web browser (e.g., Chrome, Firefox, Edge) is installed on your system.
  If it is installed, consider updating it to the latest version.
  
  
  
  Verify Path Settings:
  
  Check the path to the browser executable in the SAP GUI settings.
  Make sure the path is correct and points to the actual location of the browser executable.
  
  
  
  Check Permissions:
  
  Ensure that the user has the necessary permissions to execute the browser.
  If running in a corporate environment, check with your IT department for any restrictions.
  
  
  
  Test Network Connectivity:
  
  Ensure that the system has internet access if the browser needs to connect to external resources.
  Check for any firewall or proxy settings that might be blocking access.
  
  
  
  Reinstall or Repair SAP GUI:
  
  If the issue persists, consider reinstalling or repairing the SAP GUI installation.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message.
  
  
  
  Related Information:
  
  SAP GUI Version: Ensure that you are using a compatible version of the SAP GUI with your operating system and browser.
  Operating System Compatibility: Check if there are any known issues with the specific operating system you are using.
  SAP Community: You can also search for similar issues in the SAP Community forums, where other users may have shared their experiences and solutions.
  
  If the problem continues after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.