How To Fix LCM_LEGALTRANSACTION069 - Failed to start workflow; please contact administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LCM_LEGALTRANSACTION - Message Class for LCM Legal Transaction

  • Message number: 069

  • Message text: Failed to start workflow; please contact administrator

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LCM_LEGALTRANSACTION069 - Failed to start workflow; please contact administrator ?

    The SAP error message LCM_LEGALTRANSACTION069 indicating "Failed to start workflow; please contact administrator" typically arises in the context of SAP's Legal Change Management (LCM) module. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Workflow Configuration Issues: The workflow may not be properly configured or activated in the system.
    2. Authorization Problems: The user attempting to start the workflow may not have the necessary authorizations.
    3. Missing Workflow Definitions: The workflow definition required for the transaction may be missing or not correctly set up.
    4. System Errors: There could be underlying system issues, such as database connectivity problems or system performance issues.
    5. Incorrect Parameters: The parameters passed to the workflow might be incorrect or incomplete.

    Solutions:

    1. Check Workflow Configuration:

      • Verify that the workflow is correctly configured in the SAP system. This includes checking the workflow template and ensuring it is active.
      • Use transaction code SWDD to review and adjust the workflow definition if necessary.
    2. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to start the workflow. This can be checked using transaction code SU53 to analyze authorization failures.
    3. Validate Workflow Definitions:

      • Check if the workflow definition exists and is correctly set up. You can use transaction code SWI1 to monitor workflow instances and see if there are any issues.
    4. Check System Logs:

      • Review the system logs for any related error messages that might provide more context. Use transaction code SLG1 to check application logs.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with detailed information about the error and the steps taken to troubleshoot.

    Related Information:

    • Transaction Codes:

      • SWDD: Workflow Builder
      • SWI1: Work Item Selection
      • SLG1: Application Log
      • SU53: Display Authorization Check
    • Documentation: Refer to the official SAP documentation for Legal Change Management and Workflow Management for more detailed guidance on configuration and troubleshooting.

    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, engaging with SAP support may be necessary for a more in-depth analysis.

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