How To Fix LCM_LCA_ERR_CODES898 - Error occurred while communicating with ENT-CA; please contact key user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LCM_LCA_ERR_CODES - Message Mapping from LCA to LCM

  • Message number: 898

  • Message text: Error occurred while communicating with ENT-CA; please contact key user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LCM_LCA_ERR_CODES898 - Error occurred while communicating with ENT-CA; please contact key user ?

    The SAP error message LCM_LCA_ERR_CODES898 indicates that there was an issue while communicating with the Enterprise Asset Management (EAM) or the Enterprise Resource Planning (ERP) system, specifically related to the Landscape Management (LCM) or the Landscape Management Database (LCA). This error typically arises in scenarios involving system landscape management, such as during system updates, migrations, or when trying to access certain functionalities.

    Possible Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the Enterprise Asset Management (EAM) or other related systems.
    2. Configuration Errors: Incorrect configuration settings in the landscape management or communication settings could lead to this error.
    3. Authorization Issues: The user may not have the necessary permissions to perform the action that triggered the error.
    4. System Downtime: The target system (EAM or ERP) may be down for maintenance or experiencing issues.
    5. Software Bugs: There could be bugs in the SAP software that are causing the communication failure.

    Solutions:

    1. Check Network Connectivity: Ensure that there are no network issues preventing communication between the systems. You can use tools like ping or traceroute to diagnose connectivity.
    2. Review Configuration Settings: Verify the configuration settings in the SAP system related to landscape management and ensure they are correctly set up.
    3. Check User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the required functionalities.
    4. System Status: Check the status of the target system (EAM or ERP) to ensure it is up and running. If it is down, coordinate with the system administrators to resolve the issue.
    5. Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates and fixes for known issues.
    6. Contact Key User: As the error message suggests, reach out to a key user or system administrator who can provide further assistance or escalate the issue if necessary.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more detailed diagnostics and solutions based on the specific system configuration and logs.
    • Documentation: Review the official SAP documentation related to Landscape Management and Enterprise Asset Management for additional insights and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and potentially resolve the error message LCM_LCA_ERR_CODES898.

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