How To Fix LCM_ESIGN017 - &1 envelopes found for processing

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_ESIGN - ESign messages

• Message number: 017

• Message text: &1 envelopes found for processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_ESIGN017 - &1 envelopes found for processing ?

  The SAP error message LCM_ESIGN017 typically indicates that there are multiple envelopes found for processing in the context of electronic signatures or document management within SAP. This error can occur in scenarios where the system is trying to process a document that has multiple associated envelopes, which can lead to confusion or conflicts in processing.
  Cause:
  
  
  Multiple Envelopes: The primary cause of this error is that the system has identified more than one envelope associated with the document or transaction being processed. This can happen if:
  
  The document was sent for signature multiple times.
  There are duplicate entries in the system.
  The configuration settings for envelope management are not set correctly.
  
  
  
  Configuration Issues: Incorrect configuration in the electronic signature or document management settings can lead to the system not being able to determine which envelope to process.
  
  
  Data Integrity Issues: There may be issues with the data integrity in the database, leading to multiple records being created for the same document.
  
  
  Solution:
  
  
  Identify and Review Envelopes: Check the envelopes associated with the document in question. You can do this by:
  
  Navigating to the relevant transaction or application where the document is managed.
  Reviewing the list of envelopes to identify duplicates.
  
  
  
  Delete or Consolidate Envelopes: If you find that there are indeed multiple envelopes that are not needed:
  
  Delete the unnecessary envelopes if they are not in use.
  Consolidate the envelopes if possible, ensuring that only one envelope remains for processing.
  
  
  
  Check Configuration Settings: Review the configuration settings for electronic signatures and document management in SAP. Ensure that the settings are correctly configured to prevent multiple envelopes from being created for the same document.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling envelopes and electronic signatures. This may provide additional insights into best practices and configuration settings.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting steps based on your specific system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with transaction codes related to document management and electronic signatures, such as SOST (for sending documents) or SICF (for service configuration).
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up to allow for the processing of envelopes and documents.
  
  By following these steps, you should be able to resolve the LCM_ESIGN017 error and ensure smooth processing of your documents in SAP.