How To Fix LCM_DOCUMENT074 - Found &1 groups for e-Signature outbound process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LCM_DOCUMENT - Message Class for LCM Document

  • Message number: 074

  • Message text: Found &1 groups for e-Signature outbound process

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message LCM_DOCUMENT074 - Found &1 groups for e-Signature outbound process ?

    The SAP error message LCM_DOCUMENT074 indicates that the system has found multiple groups for the e-Signature outbound process. This typically occurs in the context of document management and electronic signatures within SAP, particularly when dealing with workflows that require e-signatures for document approval or processing.

    Cause:

    The error is usually caused by one of the following:

    1. Multiple Signature Groups: The system has identified more than one group that is eligible for the e-signature process, which can lead to ambiguity in determining which group should be used for the signature.
    2. Configuration Issues: There may be a misconfiguration in the settings related to e-signatures or document management, leading to the system not being able to resolve which group to use.
    3. Data Integrity Issues: There could be inconsistencies or duplicates in the data related to signature groups in the system.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Configuration:

      • Review the configuration settings for e-signatures in your SAP system. Ensure that the signature groups are correctly defined and that there are no duplicates.
      • Navigate to the relevant configuration area (e.g., transaction SPRO) and check the settings under Document Management or e-Signature settings.
    2. Identify Groups:

      • Use transaction codes like SE16 or SE11 to check the tables related to signature groups. Look for any duplicates or inconsistencies in the data.
      • Identify the groups that are being returned by the system and determine why multiple groups are being found.
    3. Adjust Group Settings:

      • If you find that there are indeed multiple groups that should not be there, consider consolidating them or adjusting the criteria for group selection to ensure that only one group is returned for the e-signature process.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to e-signatures and document management for any specific guidance or known issues that might relate to your situation.
    5. Contact SAP Support:

      • If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights or patches if this is a known issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to document management and e-signatures, such as SWWIHEAD for workflow management.
    • User Roles and Authorizations: Ensure that the users involved in the e-signature process have the appropriate roles and authorizations to access the necessary groups.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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