How To Fix LCM_COMMON137 - One internal contact of type Transaction Manager must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_COMMON - Messages for Legal Content Management

• Message number: 137

• Message text: One internal contact of type Transaction Manager must exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_COMMON137 - One internal contact of type Transaction Manager must exist ?

  The SAP error message LCM_COMMON137 indicates that there is a requirement for at least one internal contact of the type "Transaction Manager" to exist in the system. This error typically arises in the context of SAP's Logistics Control Management (LCM) or similar modules where transaction management is crucial.
  Cause:
  The error occurs when the system is trying to perform an operation that requires a designated Transaction Manager contact, but none has been defined in the system. This could happen due to:
  
  Missing Configuration: The necessary configuration for the Transaction Manager contact has not been set up in the system.
  Data Deletion: An existing Transaction Manager contact may have been deleted or marked as inactive.
  System Migration/Upgrade: If the system has been recently migrated or upgraded, the necessary contacts may not have been transferred correctly.
  
  Solution:
  To resolve the error, you need to ensure that at least one internal contact of type "Transaction Manager" is defined in the system. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the relevant configuration area in SAP where you can manage contacts. This is usually found under the Logistics or LCM settings.
  
  
  
  Create or Update Transaction Manager Contact:
  
  If no Transaction Manager contact exists, create a new one. If one exists but is inactive or incorrectly configured, update it.
  Ensure that the contact is marked as active and has the correct role assigned.
  
  
  
  Check for Existing Contacts:
  
  Navigate to the contact management section and verify if there are any existing contacts of type "Transaction Manager." If there are, check their status and details.
  
  
  
  Testing:
  
  After creating or updating the contact, perform the operation that previously triggered the error to ensure that it has been resolved.
  
  
  
  Documentation:
  
  Document the changes made for future reference and to assist other users who may encounter similar issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like BP for Business Partner) to manage contacts in SAP.
  User Roles: Ensure that the user performing these actions has the necessary authorizations to create or modify contacts.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Consult Documentation: Refer to the official SAP documentation for your specific version to understand the requirements for setting up Transaction Manager contacts.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.