How To Fix LCM_COMMON037 - An error occurred while sending email to &1; error text: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_COMMON - Messages for Legal Content Management

• Message number: 037

• Message text: An error occurred while sending email to &1; error text: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_COMMON037 - An error occurred while sending email to &1; error text: &2 ?

  The SAP error message LCM_COMMON037 indicates that there was an issue when attempting to send an email to a specified recipient. The error message typically includes two placeholders: &1 for the recipient's email address and &2 for the specific error text that provides more details about the failure.
  Causes
  The causes of this error can vary, but common reasons include:
  
  Invalid Email Address: The email address specified may be incorrect or malformed.
  SMTP Configuration Issues: The SAP system may not be properly configured to send emails via the SMTP server.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  SMTP Server Down: The SMTP server itself may be down or experiencing issues.
  Authorization Issues: The user or system may not have the necessary permissions to send emails.
  Email Size Limitations: The email being sent may exceed size limits set by the SMTP server.
  
  Solutions
  To resolve the error, you can take the following steps:
  
  Check Email Address: Verify that the email address specified in the error message is correct and properly formatted.
  Review SMTP Configuration:
  
  Go to transaction SCOT in SAP to check the SMTP settings.
  Ensure that the SMTP server settings (host, port, etc.) are correctly configured.
  Test the connection to the SMTP server from the SAP system.
  
  
  Check Network Connectivity: Ensure that the SAP system can reach the SMTP server. You can use tools like ping or telnet to test connectivity.
  Check SMTP Server Status: Verify that the SMTP server is operational and not experiencing downtime.
  Review Authorization: Ensure that the user or system has the necessary permissions to send emails.
  Check Email Size: If applicable, check the size of the email being sent and ensure it does not exceed the limits set by the SMTP server.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  
  Related Information
  
  
  Transaction Codes:
  
  SCOT: To configure and monitor the SMTP settings.
  SOST: To view the status of sent emails and any errors associated with them.
  SLG1: To check application logs for more detailed error messages.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email sending errors.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the LCM_COMMON037 error in your SAP system.