How To Fix LCM_COMMON005 - Customer &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LCM_COMMON - Messages for Legal Content Management

  • Message number: 005

  • Message text: Customer &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message LCM_COMMON005 - Customer &1 does not exist ?

    The SAP error message LCM_COMMON005 indicates that the customer specified in the transaction does not exist in the system. This error typically arises in scenarios involving customer master data, such as when trying to create, update, or process transactions related to a customer.

    Cause:

    1. Non-Existent Customer: The customer number you are trying to use does not exist in the SAP system.
    2. Incorrect Customer Number: There may be a typo or formatting issue in the customer number entered.
    3. Data Not Created: The customer master data has not been created or has been deleted.
    4. Incorrect Company Code: The customer may exist, but not in the company code you are working with.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.

    Solution:

    1. Verify Customer Number: Double-check the customer number for any typos or formatting errors.
    2. Check Customer Master Data:
      • Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to search for the customer.
      • Ensure that the customer exists in the relevant company code and sales area.
    3. Create Customer: If the customer does not exist, you may need to create it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
    4. Check Company Code: Ensure that you are using the correct company code associated with the customer.
    5. Authorization Check: Verify that you have the necessary authorizations to access customer data. If not, contact your SAP security administrator.
    6. Consult with IT Support: If the issue persists, consult with your SAP support team or IT department for further investigation.

    Related Information:

    • Transaction Codes:
      • XD03: Display Customer
      • FD03: Display Customer - Financial
      • XD01: Create Customer
      • FD01: Create Customer - Financial
    • Customer Master Data: Understanding the structure and requirements for customer master data in SAP is crucial. This includes knowing the necessary fields and configurations for different sales areas and company codes.
    • SAP Documentation: Refer to SAP Help Portal or documentation for detailed information on customer master data management.

    By following these steps, you should be able to resolve the error message LCM_COMMON005 and ensure that the customer data is correctly set up in your SAP system.

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