How To Fix LAW_MESSAGES338 - Could not perform a logon check for destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 338

• Message text: Could not perform a logon check for destination &1

What causes this issue?

The system was to check whether it is possible to create a connection to
remote component system &V1& using RFC destination &V2&, and whether the
associated communications user &V3& can log on there. However, this user
does not have authorization for function group SYST, meaning that it was
not possible to perform a logon check.

System Response

The call of function module RFCPING triggered a system error.

How to fix this error?

Check in the component system whether the user has been assigned the
role SAP_BC_LAW_COMMUNICATION or the profile S_LAW_COMM. Assign this
role or profile to the user, or add the function group SYST to the role.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LAW_MESSAGES338 - Could not perform a logon check for destination &1 ?

  The SAP error message LAW_MESSAGES338, which states "Could not perform a logon check for destination &1," typically occurs in the context of SAP Landscape Management (LaMa) or when trying to connect to a remote system via a defined RFC (Remote Function Call) destination. This error indicates that the system is unable to verify the logon credentials for the specified destination.
  Causes:
  
  Incorrect Credentials: The username or password for the RFC destination may be incorrect.
  Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity issues preventing access to the target system.
  Authorization Issues: The user may not have the necessary authorizations to log on to the target system.
  System Availability: The target system may be down or not reachable.
  SAP Router Issues: If using an SAP router, there may be issues with the router configuration.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that is causing the issue.
  Verify that the connection parameters (like target host, system number, client, etc.) are correct.
  
  
  
  Verify Credentials:
  
  Ensure that the username and password used for the RFC destination are correct.
  If using a service user, make sure it is not locked or expired.
  
  
  
  Test Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to check if the connection can be established successfully.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the target system.
  Use tools like ping or telnet to check connectivity to the target host.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to log on to the target system.
  Check roles and profiles assigned to the user.
  
  
  
  Check System Status:
  
  Verify that the target system is up and running.
  Check for any maintenance activities or downtimes.
  
  
  
  SAP Router Configuration:
  
  If using an SAP router, ensure that the router is correctly configured and operational.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 for managing RFC destinations.
  SU01 for user management and checking user credentials.
  SICF for checking HTTP services if applicable.
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SM21) for any related error messages.
  Use transaction ST22 to check for dumps that might provide more context.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the LAW_MESSAGES338 error in SAP.