How To Fix LAW_MESSAGES332 - New hardware key was applied from the component system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 332

• Message text: New hardware key was applied from the component system &1

What causes this issue?

When comparing the data between the central LAW and the component
system, the component system reported a previously unknown hardware key.

System Response

This new hardware key has been copied and stored by the LAW.

How to fix this error?

This might indicate that the measurement plan that you are currently
using is obsolte. If necessary, request a current measurement plan from
your license auditor.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LAW_MESSAGES332 - New hardware key was applied from the component system &1 ?

  The SAP error message LAW_MESSAGES332 indicates that a new hardware key has been applied from a component system. This typically occurs in the context of SAP License Administration Workbench (LAW) when there is a change in the hardware configuration of the system, which can affect the licensing.
  Cause:
  
  Hardware Changes: The most common cause of this error is a change in the hardware configuration of the SAP system, such as replacing or upgrading hardware components (CPU, memory, etc.).
  System Copy or Migration: If the system has been copied or migrated to a new server, the hardware key may not match the previous configuration.
  License Key Issues: The hardware key is used to generate the license key for the SAP system. If the hardware key changes, the existing license key may no longer be valid.
  
  Solution:
  
  
  Reapply the License Key: You will need to obtain a new license key from SAP. This can be done by:
  
  Logging into the SAP Service Marketplace.
  Navigating to the License Management section.
  Providing the new hardware key to generate a new license key.
  Applying the new license key in the SAP system.
  
  
  
  Check System Configuration: Ensure that the hardware configuration is correctly set up and that there are no discrepancies that could lead to further issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue on your own, it may be necessary to contact SAP support for assistance. They can help you understand the implications of the hardware change and guide you through the licensing process.
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional context or solutions for this error. You can search for notes related to LAW_MESSAGES332 or hardware key issues.
  Documentation: Review the SAP documentation on License Administration Workbench and hardware key management for more detailed information on how to manage licenses and hardware keys.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the hardware change and its impact on licensing.
  
  By following these steps, you should be able to resolve the error and ensure that your SAP system is properly licensed.