How To Fix LAW_MESSAGES020 - Enter a chargeable user

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 020

• Message text: Enter a chargeable user

What causes this issue?

The user is classified with a license contract user type that requires
the specification of a chargeable user (User type <ZK>Representative</>
or <ZK>Multi-Client/-System</>). However, no chargeable user has been
entered.

System Response

You cannot save the user.

How to fix this error?

Enter the chargeable user on the <ZK>License Data</> tab page.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LAW_MESSAGES020 - Enter a chargeable user ?

  The SAP error message LAW_MESSAGES020 ("Enter a chargeable user") typically occurs in the context of SAP License Administration Workbench (LAW) when you are trying to manage or analyze user licenses. This error indicates that the system requires you to specify a user who is chargeable for licensing purposes.
  Cause:
  The error is triggered when:
  
  You are attempting to perform an action that requires the identification of a chargeable user, but none has been specified.
  The system expects a user to be associated with a specific license or usage scenario, and this information is missing.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Chargeable Users:
  
  Go to the relevant transaction or screen where the error occurred.
  Look for fields or options that allow you to specify a chargeable user.
  
  
  
  Enter a Chargeable User:
  
  Input the user ID of a chargeable user in the designated field. This user should be one that is licensed and is expected to incur charges based on their usage.
  
  
  
  Check User Roles and Licenses:
  
  Ensure that the user you are entering has the appropriate roles and licenses assigned. You can check this in the user management area of SAP.
  
  
  
  Review Configuration:
  
  If you are unsure about which users are chargeable, review your organization's licensing agreements and configurations in the SAP system to understand which users should be considered chargeable.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for guidance on how to manage chargeable users effectively.
  
  
  
  Testing:
  
  After entering the chargeable user, try to perform the action again to see if the error persists.
  
  
  
  Related Information:
  
  SAP License Administration Workbench (LAW): This tool is used for managing and analyzing SAP licenses and user data. Understanding how it works can help in resolving issues related to user licensing.
  User Management: Familiarize yourself with user management in SAP, including how to assign roles and licenses to users.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting SAP's support resources for further assistance.