How To Fix LAW2_MESSAGES572 - No usage information exists for application &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW2_MESSAGES - LAW 2.0 Message Class

• Message number: 572

• Message text: No usage information exists for application &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LAW2_MESSAGES572 - No usage information exists for application &1 (&2) ?

  The SAP error message LAW2_MESSAGES572 "No usage information exists for application &1 (&2)" typically occurs in the context of SAP License Administration Workbench (LAW) when the system is unable to find usage data for a specific application or component. This can happen for various reasons, and understanding the cause and finding a solution is essential for resolving the issue.
  Cause:
  
  
  No Data Collected: The most common reason for this error is that no usage data has been collected for the specified application or component. This can happen if the application has not been used or if the data collection process has not been properly configured.
  
  
  Incorrect Configuration: The configuration settings for data collection might be incorrect, leading to the system not capturing the necessary usage information.
  
  
  Data Not Updated: The usage data may not have been updated or refreshed in the system, leading to the absence of information.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the usage data.
  
  
  Technical Issues: There could be technical issues or bugs in the system that prevent the retrieval of usage information.
  
  
  Solution:
  
  
  Check Data Collection Configuration: Ensure that the data collection settings for the application are correctly configured. This includes verifying that the necessary components are set up to collect usage data.
  
  
  Run Data Collection Jobs: If the data collection jobs have not been run, execute them to gather the necessary usage information. This can typically be done through transaction codes related to the License Administration Workbench.
  
  
  Verify Application Usage: Confirm that the application in question has been used. If it has not been used, there will naturally be no usage data available.
  
  
  Update Usage Data: If the data is outdated, you may need to refresh or update the usage data in the system. This can often be done through specific transactions or reports in SAP.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the usage data. If there are restrictions, you may need to adjust the user roles or permissions.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that can resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLAW (License Administration Workbench) and SLAW1 (for usage data analysis).
  Documentation: Review SAP documentation related to license management and usage data collection for best practices and configuration guidelines.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.