How To Fix LAW2_MESSAGES227 - E-mail address is not maintained for receiver confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW2_MESSAGES - LAW 2.0 Message Class

• Message number: 227

• Message text: E-mail address is not maintained for receiver confirmation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LAW2_MESSAGES227 - E-mail address is not maintained for receiver confirmation ?

  The SAP error message LAW2_MESSAGES227, which states "E-mail address is not maintained for receiver confirmation," typically occurs in the context of SAP's Logistics Execution (LE) or related modules when there is an attempt to send a confirmation or notification via email, but the system cannot find a valid email address for the recipient.
  Cause:
  
  Missing Email Address: The most common cause is that the email address for the user or recipient is not maintained in the user master record or in the relevant configuration settings.
  Incorrect User Configuration: The user profile may not be properly set up to include email communication settings.
  Recipient Not Defined: The recipient of the confirmation may not be defined correctly in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID of the recipient and click on "Display."
  Check the "Address" tab to ensure that an email address is maintained. If it is missing, add the correct email address and save the changes.
  
  
  
  Verify Email Configuration:
  
  Ensure that the email settings in the SAP system are correctly configured. This can include checking the SMTP settings if emails are being sent externally.
  You can check the email configuration in transaction code SCOT (SAPconnect Administration).
  
  
  
  Check Recipient Settings:
  
  If the confirmation is being sent to a specific group or role, ensure that the email addresses for all members of that group or role are maintained.
  You may need to check the relevant configuration in the specific module you are working with (e.g., LE, WM).
  
  
  
  Test Email Functionality:
  
  After making the necessary changes, you can test the email functionality by sending a test email to the user to ensure that the email address is valid and that the system can send emails correctly.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or support for further troubleshooting steps specific to your version and configuration of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: SU01 (User Maintenance), SCOT (SAPconnect Administration), SU10 (Mass User Maintenance).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary roles and authorizations to receive email notifications.
  
  By following these steps, you should be able to resolve the error and ensure that email notifications are sent successfully.