How To Fix L9621 - No data records found for outbound delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: L9 - Function Modules

• Message number: 621

• Message text: No data records found for outbound delivery

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message L9621 - No data records found for outbound delivery ?

  The SAP error message L9621 ("No data records found for outbound delivery") typically occurs when you are trying to process an outbound delivery, but the system cannot find any associated data records. This can happen in various scenarios, such as during the picking, packing, or shipping processes.
  Causes:
  
  Delivery Not Created: The outbound delivery may not have been created properly or at all.
  Incorrect Delivery Number: The delivery number you are trying to process may be incorrect or does not exist in the system.
  Data Deletion: The data records for the outbound delivery may have been deleted or not yet generated.
  Status Issues: The delivery might be in a status that does not allow further processing (e.g., canceled or completed).
  Authorization Issues: The user may not have the necessary authorizations to view or process the delivery.
  Configuration Issues: There may be configuration issues in the system that prevent the delivery from being processed correctly.
  
  Solutions:
  
  Verify Delivery Creation: Check if the outbound delivery has been created successfully. You can do this by using transaction code VL03N (Display Outbound Delivery) and entering the delivery number.
  Check Delivery Number: Ensure that you are using the correct delivery number. Double-check for any typos or errors.
  Review Status: Look at the status of the outbound delivery to ensure it is in a state that allows processing. If it is canceled or completed, you may need to take appropriate actions.
  Check Data Records: If the delivery was supposed to generate data records (like picking or packing), ensure that these processes were completed successfully.
  Authorization Check: Ensure that you have the necessary authorizations to access and process the outbound delivery.
  Consult Logs: Check system logs or error logs for any additional information that might indicate why the data records are not found.
  Recreate Delivery: If the delivery is missing or corrupted, you may need to recreate it based on the original sales order or other relevant documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to outbound delivery processing for additional insights and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.