How To Fix L3821 - TO item & & requires confirmation in two steps

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 821

• Message text: TO item & & requires confirmation in two steps

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message L3821 - TO item & & requires confirmation in two steps ?

  The SAP error message L3821 indicates that a transfer order (TO) item requires confirmation in two steps. This typically occurs in the context of warehouse management and inventory handling processes within SAP.
  Cause:
  The error message L3821 is triggered when the system expects a two-step confirmation process for a transfer order item. This can happen due to several reasons:
  
  Warehouse Configuration: The warehouse is configured to require two-step confirmations for certain operations, such as picking or putaway.
  Transfer Order Settings: The transfer order may be set up in a way that necessitates a two-step confirmation process, which is common in complex warehouse operations.
  User Role and Authorizations: The user may not have the necessary authorizations to perform the required confirmations.
  
  Solution:
  To resolve the L3821 error, you can take the following steps:
  
  
  Check Warehouse Configuration:
  
  Go to the warehouse management settings and verify if the two-step confirmation is enabled for the relevant warehouse and operation types.
  If it is not required, you may need to adjust the configuration.
  
  
  
  Confirm in Two Steps:
  
  If the two-step confirmation is indeed required, ensure that you are following the correct process:
  
  First, confirm the picking or initial operation.
  Then, perform the second confirmation (e.g., for putaway or finalization).
  
  
  Make sure to follow the sequence as defined in your warehouse processes.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to perform both steps of the confirmation. If not, consult with your SAP security team to grant the required permissions.
  
  
  
  Review Transfer Order Details:
  
  Look at the specific transfer order and item details to ensure that all necessary information is correctly entered and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for handling transfer orders and confirmations to ensure compliance with established procedures.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like LT03 (Create Transfer Order), LT12 (Confirm Transfer Order), and LT24 (Display Transfer Order) to manage transfer orders.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transfer order confirmations.
  Training: Ensure that users involved in warehouse operations are adequately trained on the processes and requirements for confirming transfer orders.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.