How To Fix L3809 - Confirmation of material shipment with difference is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 809

• Message text: Confirmation of material shipment with difference is not allowed

What causes this issue?

You tried to confirm the material transer with a difference for a
transfer order item. this is not possible. You can only enter
differences when confirming material withdrawals.

System Response

the system denied the confirmation. No bookings were made.

How to fix this error?

Differences must be entered in a material withdrawal.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3809 - Confirmation of material shipment with difference is not allowed ?

  The SAP error message L3809, "Confirmation of material shipment with difference is not allowed," typically occurs in the context of logistics and shipment processing within the SAP system. This error indicates that there is a discrepancy between the expected quantity of goods to be shipped and the actual quantity being confirmed in the shipment.
  Cause:
  
  Quantity Mismatch: The most common cause of this error is that the quantity being confirmed for shipment does not match the quantity that was originally planned or ordered in the system.
  Delivery Document Issues: There may be issues with the delivery document, such as it being incomplete or not properly updated.
  Configuration Settings: The system may be configured to disallow confirmations when there are differences in quantities, which is often a business rule to maintain inventory accuracy.
  Incomplete Shipment Processing: The shipment may not have been fully processed or released, leading to discrepancies.
  
  Solution:
  
  Check Quantities: Verify the quantities in the delivery document against the quantities being confirmed. Ensure that they match.
  Adjust Delivery Document: If there is a legitimate reason for the difference (e.g., damaged goods, shortages), you may need to adjust the delivery document to reflect the actual quantities being shipped.
  Review Configuration: If the business process allows for differences, you may need to review the configuration settings in the SAP system to allow confirmations with differences. This may involve working with your SAP Basis or configuration team.
  Complete Shipment Processing: Ensure that all necessary steps in the shipment process have been completed before attempting to confirm the shipment again.
  Consult Documentation: Review any relevant SAP documentation or user manuals for specific instructions related to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to manage deliveries.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user attempting to confirm the shipment has the necessary authorizations to perform this action.
  Testing in Development: If changes are made to configuration or processes, consider testing in a development or quality assurance environment before applying changes to production.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.