How To Fix L3364 - Bin stock refused by user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 364

• Message text: Bin stock refused by user exit

What causes this issue?

In the respective storage type, the user exit is active for a
customer-individual <GL:stock_removal_strategy>stock removal strategy
</>. This user exit has rejected the specified storage bin.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3364 - Bin stock refused by user exit ?

  The SAP error message L3364 "Bin stock refused by user exit" typically occurs in the context of warehouse management and inventory management processes. This error indicates that a user exit (a custom piece of code that allows for additional functionality in SAP) has been triggered, which prevents the system from processing a stock movement or transfer to a specific bin.
  Cause:
  
  
  User Exit Logic: The user exit that is being called during the stock movement process has specific conditions coded into it that are not being met. This could be due to various reasons, such as:
  
  The bin is not suitable for the type of stock being moved.
  The stock type or material does not meet the criteria defined in the user exit.
  The user exit is programmed to refuse stock movements based on certain business rules or conditions.
  
  
  
  Configuration Issues: There may be configuration settings in the warehouse management module that are not aligned with the business processes or the logic defined in the user exit.
  
  
  Data Issues: There could be issues with the data being processed, such as incorrect material master data, bin master data, or stock data.
  
  
  Solution:
  
  
  Review User Exit Code: The first step is to review the code of the user exit that is causing the error. This will help identify the specific conditions that are leading to the refusal of stock movement. You may need to work with a developer or someone familiar with ABAP programming to analyze the logic.
  
  
  Check Configuration: Verify the configuration settings in the warehouse management module. Ensure that the bins, stock types, and materials are set up correctly and that they align with the business processes.
  
  
  Data Validation: Check the data related to the stock movement. Ensure that the material, stock type, and bin are valid and that there are no discrepancies in the master data.
  
  
  Testing: After making any changes to the user exit or configuration, conduct thorough testing to ensure that the issue is resolved and that stock movements can be processed without errors.
  
  
  Consult Documentation: If available, consult any documentation related to the user exit or the specific business rules it enforces. This can provide insights into why certain stock movements are being refused.
  
  
  Engage SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on similar cases.
  
  
  Related Information:
  
  User Exits: User exits are part of the SAP enhancement framework, allowing customers to add custom functionality without modifying the standard SAP code.
  Warehouse Management (WM): Understanding the warehouse management processes and configurations can help in troubleshooting issues related to stock movements.
  ABAP Development: Familiarity with ABAP programming can be beneficial when dealing with user exits and custom code in SAP.
  
  By following these steps, you should be able to identify the cause of the L3364 error and implement a solution to resolve it.