How To Fix L3002 - An internal error is being processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: L3 -

  • Message number: 002

  • Message text: An internal error is being processed

  • Show details Hide details
  • What causes this issue?

    The system tried to call up a transaction that is not defined in the
    transaction table.

    How to fix this error?

    INCLUDE SY_VE_HOLEN OBJECT DOKU ID TX LANGUAGE E

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message L3002 - An internal error is being processed ?

    The SAP error message L3002, which states "An internal error is being processed," typically indicates that there is an issue within the SAP system that is preventing the successful execution of a process. This error can arise from various underlying causes, and resolving it often requires a systematic approach.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to internal errors.
    3. System Bugs: There may be bugs in the SAP software that are causing the error.
    4. Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to errors.
    5. Performance Issues: System performance problems, such as memory shortages or database locks, can trigger internal errors.
    6. Custom Code: If there are custom developments or enhancements, they may not be functioning correctly.

    Solutions:

    1. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
    2. Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
    3. Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
    4. Configuration Review: Review the configuration settings related to the process that triggered the error. Ensure that all settings are correct and complete.
    5. User Authorizations: Verify that the user has the necessary authorizations to perform the action that resulted in the error.
    6. System Performance: Monitor system performance metrics to identify any bottlenecks or resource shortages. Consider performing a system restart if necessary.
    7. Debugging: If you have access to development tools, you can debug the process to identify where the error occurs. This may require the assistance of a developer.
    8. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the specific module or process you are working with, as it may contain troubleshooting steps for common errors.

    By following these steps, you should be able to diagnose and potentially resolve the L3002 error in your SAP system.

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