How To Fix KY492 - Output type 'XXL' cannot be selected on the selection screen

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 492

• Message text: Output type 'XXL' cannot be selected on the selection screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KY492 - Output type 'XXL' cannot be selected on the selection screen ?

  The SAP error message KY492 indicates that the output type specified (in this case, 'XXL') cannot be selected on the selection screen. This typically occurs in the context of output determination in SAP, particularly when dealing with sales documents, deliveries, or invoices.
  Cause:
  
  Output Type Configuration: The output type 'XXL' may not be properly configured in the system. This could mean that it is not defined for the document type you are working with or that it is inactive.
  Document Type Restrictions: The output type may not be allowed for the specific document type or may not be relevant for the current transaction.
  User Authorizations: The user may not have the necessary authorizations to access or use the specified output type.
  Selection Screen Settings: The selection screen may have been customized in a way that restricts the available output types.
  
  Solution:
  
  
  Check Output Type Configuration:
  
  Go to transaction code NACE (or SPRO for configuration).
  Navigate to the relevant application area (e.g., Sales, Shipping, Billing).
  Check the output type 'XXL' and ensure it is configured correctly for the relevant document type.
  Ensure that the output type is active and assigned to the correct condition records.
  
  
  
  Review Document Type Settings:
  
  Verify that the output type is allowed for the specific document type you are working with.
  Check the output determination procedure assigned to the document type.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the output type. This can be checked with the help of your SAP security team.
  
  
  
  Selection Screen Customization:
  
  If the selection screen has been customized, check the settings to ensure that the output type 'XXL' is included in the list of available output types.
  
  
  
  Testing:
  
  After making any changes, test the output determination process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  NACE - Output Types Configuration
  SPRO - SAP Reference IMG for configuration
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output determination and configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to the output type.
  
  By following these steps, you should be able to identify and resolve the issue related to the KY492 error message in SAP.