How To Fix KY397 - Report color in the graphical menu is not determined by Exceptions

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 397

• Message text: Report color in the graphical menu is not determined by Exceptions

What causes this issue?

It has been established that the evaluation of the exceptions has not
yet taken place. Therefore, the color of the report in the graphical
menu is not controlled using exceptions. The default color is used.
It is, therefore, possible that cells can be colored red or green in
the report, but the report in the graphical menu is not.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can evaluate the exceptions in the background in the following way:
Drill down -> Report data -> Print/actualize.
Call up the report using 'Check exceptions'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY397 - Report color in the graphical menu is not determined by Exceptions ?

  The SAP error message KY397, which states "Report color in the graphical menu is not determined by Exceptions," typically occurs in the context of SAP's reporting tools, particularly when dealing with graphical reports or dashboards. This error indicates that the system is unable to determine the color coding for reports based on the exceptions defined in the system.
  Cause:
  
  Missing Exception Definitions: The system may not have any exceptions defined for the report, or the exceptions may not be properly configured.
  Configuration Issues: There could be issues in the configuration settings related to the graphical report or the exception handling.
  Authorization Issues: The user may not have the necessary authorizations to view or execute the report with the defined exceptions.
  Technical Issues: There may be underlying technical issues, such as missing data or problems with the report's underlying query.
  
  Solution:
  
  
  Check Exception Definitions:
  
  Navigate to the relevant configuration settings for the report and ensure that exceptions are defined correctly.
  Verify that the exceptions are active and properly linked to the report.
  
  
  
  Review Report Configuration:
  
  Ensure that the report is configured to use exceptions for color coding. This may involve checking the report settings in the SAP GUI or the relevant transaction codes.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the report and its exceptions. If not, work with your SAP security team to grant the required permissions.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, consider checking for any technical errors in the report's underlying data or query.
  You may also want to check the SAP Notes for any known issues or patches related to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring exceptions and graphical reports.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) or SE38 (ABAP Editor) for debugging and checking report configurations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the KY397 error message in SAP.