How To Fix KY038 - Possible entries cannot be displayed here

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 038

• Message text: Possible entries cannot be displayed here

What causes this issue?

There are no possible entries which can be displayed here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY038 - Possible entries cannot be displayed here ?

  The SAP error message KY038 ("Possible entries cannot be displayed here") typically occurs when you are trying to access a list of possible entries for a field in a transaction, but the system is unable to retrieve or display the relevant data. This can happen for several reasons:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the data in the specified field.
  Data Not Available: There may be no entries available in the database for the field you are trying to access.
  Field Configuration: The field may not be configured correctly in the system, or it may not be linked to the appropriate data source.
  Technical Issues: There could be a temporary technical issue with the SAP system or database that is preventing the retrieval of data.
  Selection Criteria: The selection criteria applied may be too restrictive, resulting in no available entries.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data. This can be done by checking the user's roles and permissions in the SAP system.
  Verify Data Availability: Check if there are any entries in the relevant tables for the field you are trying to access. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to view the underlying tables.
  Review Field Configuration: If you have access, review the configuration of the field in the relevant customizing settings to ensure it is set up correctly.
  Check for Technical Issues: If the problem persists, it may be worth checking with your SAP Basis team to see if there are any ongoing technical issues or if the system needs to be restarted.
  Adjust Selection Criteria: If applicable, try modifying the selection criteria to be less restrictive to see if that allows for possible entries to be displayed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SU53 (to check authorization issues).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.