How To Fix KX972 - Program & is running

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 972

• Message text: Program & is running

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX972 - Program & is running ?

  The SAP error message KX972 typically indicates that a program is currently running, which prevents the execution of another instance of the same program or transaction. This can occur in various scenarios, such as when a background job is already processing or when a user tries to execute a transaction that is already in progress.
  Cause:
  
  Concurrent Execution: The program or transaction is already being executed by another user or process.
  Background Job: A background job related to the program is currently running.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies, and if a program is locked, it cannot be executed again until the lock is released.
  
  Solution:
  
  
  Check Running Jobs: 
  
  Use transaction code SM37 to check for any background jobs that are currently running. Look for jobs related to the program in question.
  If you find a job that is stuck or taking too long, you may need to analyze it further or terminate it if necessary.
  
  
  
  Wait for Completion: If the program is running as expected, you may need to wait for it to complete before trying to execute it again.
  
  
  Check User Sessions: 
  
  Use transaction code SM04 to see if the program is being executed in another user session. If you find it, you may need to coordinate with the user or terminate their session if appropriate.
  
  
  
  Review Lock Entries: 
  
  Use transaction code SM12 to check for any lock entries related to the program. If there are stale locks, you can delete them if you have the necessary authorizations.
  
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM04: User sessions overview.
  SM12: Display and delete lock entries.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the program or transaction you are working with.
  
  
  Documentation: Review the documentation for the specific program or transaction to understand its expected behavior and any known issues.
  
  
  By following these steps, you should be able to resolve the KX972 error and understand the context in which it occurs.