How To Fix KX824 - Problems with reference check


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KX - EC-EIS/EC-BP: Data basis, data collection

  • Message number: 824

  • Message text: Problems with reference check

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KX824 - Problems with reference check ?

    The SAP error message KX824, which indicates "Problems with reference check," typically occurs in the context of controlling (CO) and profitability analysis (CO-PA) when there are issues with the reference data used in a transaction. This error can arise due to various reasons, such as missing or incorrect master data, inconsistencies in the configuration, or issues with the data being processed.

    Causes:

    1. Missing Master Data: The error may occur if the required master data (like cost centers, profit centers, or internal orders) is not maintained or is incorrect.
    2. Inconsistent Data: If there are inconsistencies in the data being referenced, such as mismatched characteristics or values that do not align with the expected configuration.
    3. Configuration Issues: Problems in the configuration settings for CO-PA or other related modules can lead to this error.
    4. Data Transfer Issues: If data is being transferred from one system to another (e.g., during a migration or integration), errors in the data mapping can cause reference check failures.

    Solutions:

    1. Check Master Data: Verify that all necessary master data is correctly maintained. Ensure that cost centers, profit centers, and other relevant entities are set up properly.
    2. Review Configuration: Check the configuration settings in the controlling module to ensure they align with the business requirements and that all necessary settings are activated.
    3. Data Consistency Check: Run consistency checks on the data to identify any discrepancies. This can often be done using standard SAP reports or transaction codes.
    4. Error Logs: Review the error logs for more detailed information about the specific reference check that failed. This can provide insights into what data is causing the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to the KX824 error for any specific guidance or patches that may address the issue.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items) or KE30 (Profitability Analysis Report) to analyze the data further.
    • SAP Notes: Check for any SAP Notes that may address known issues related to KX824. These notes can provide patches or additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the KX824 error effectively.

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