How To Fix KX031 - Error reading data

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 031

• Message text: Error reading data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX031 - Error reading data ?

  The SAP error message KX031 ("Error reading data") typically occurs in the context of cost accounting or controlling modules, particularly when dealing with cost center accounting, internal orders, or profitability analysis. This error can arise due to various reasons, including issues with data retrieval, configuration problems, or inconsistencies in the database.
  Causes of KX031 Error
  
  
  Data Retrieval Issues: The system may be unable to access the required data due to database locks, missing entries, or inconsistencies in the data.
  
  
  Configuration Problems: Incorrect configuration settings in the controlling area, cost centers, or internal orders can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the data being requested.
  
  
  Technical Issues: Problems with the underlying database or system performance can also lead to this error.
  
  
  Missing Master Data: If the required master data (like cost centers, internal orders, etc.) is not maintained or is incomplete, it can trigger this error.
  
  
  Solutions to KX031 Error
  
  
  Check Data Consistency: Ensure that all relevant master data is correctly maintained and consistent. This includes checking cost centers, internal orders, and any other related entities.
  
  
  Review Configuration Settings: Verify the configuration settings in the controlling area and ensure they are set up correctly. This may involve checking the settings in transaction codes like OKKP (Controlling Area) or OKEQ (Cost Center).
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Database Locks: Check if there are any database locks that might be preventing data access. You can use transaction SM12 to view and manage locks.
  
  
  System Performance: If the error is related to system performance, consider checking the system logs (transaction SM21) for any related issues and consult with your Basis team.
  
  
  Re-run the Report/Transaction: Sometimes, simply re-running the report or transaction after a short period can resolve temporary issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and OKKP (Controlling Area).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to controlling and cost accounting for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the KX031 error effectively.