How To Fix KWUI038 - Error when saving document

SAP Error Message - Details

• Message type: E = Error

• Message class: KWUI - Messages for KW UI Controls and Dialogs

• Message number: 038

• Message text: Error when saving document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KWUI038 - Error when saving document ?

  The SAP error message KWUI038, which states "Error when saving document," typically occurs in the context of SAP's document management or workflow systems. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save the document.
  Data Validation Errors: The data being entered may not meet the required validation rules or constraints set in the system.
  System Configuration: There may be issues with the configuration of the document management system or workflow settings.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Document Locking: The document may be locked by another user or process, preventing it from being saved.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to create or modify documents. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Validate Data: Review the data being entered for any inconsistencies or errors. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration: Check the configuration settings for the document management system or workflow. Ensure that all necessary settings are correctly configured.
  Technical Support: If the issue persists, consult with your IT department or SAP support team to investigate any technical issues, such as database errors or system performance problems.
  Check Document Locks: Verify if the document is locked by another user. If so, wait for the lock to be released or contact the user who has the document open.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SU53 (to check authorization issues) or SM21 (to view system logs).
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.