How To Fix KW397 - Business process allocation locked by user &.

SAP Error Message - Details

• Message type: E = Error

• Message class: KW - CO-ABC Activity-Based Costing

• Message number: 397

• Message text: Business process allocation locked by user &.

What causes this issue?

User &V1& carries out a process allocation in controlling area &V2& in
version &V3& in fiscal year &V4&. Therefore, the process allocation
cannot be carried out.

System Response

If the process allocation has not been started in test mode, it is not
started since an update is not possible.

How to fix this error?

Try it again later if an update is required. If you are only interested
in the invoice, run the process allocation in test mode.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KW397 - Business process allocation locked by user &. ?

  The SAP error message KW397, which states "Business process allocation locked by user &," typically occurs when a user attempts to access or modify a business process allocation that is currently locked by another user. This locking mechanism is in place to prevent data inconsistencies and ensure that only one user can make changes to a specific allocation at a time.
  Cause:
  
  User Locking: Another user is currently working on the same business process allocation, which causes the system to lock it for other users.
  Session Timeout: A previous session may not have been properly closed, leaving the allocation locked.
  System Error: Occasionally, system errors or crashes can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If the allocation is locked by another user, the simplest solution is to wait until that user has completed their work and released the lock.
  Identify the Locking User: You can use transaction codes like SM12 (for lock entries) to identify which user is holding the lock. This can help you determine if you need to contact that user.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the allocation.
  Check for Stale Sessions: If you suspect that a session is still holding a lock due to a crash or improper logout, you can check for and terminate stale sessions.
  Consult with IT Support: If the issue persists or if you are unsure about releasing locks, it may be best to consult with your IT support team or SAP Basis team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries), SM21 (to check system logs), and ST22 (to check for dumps).
  User Training: Ensure that users are trained on proper session management to minimize the occurrence of locks.
  System Configuration: Review system settings related to locking mechanisms and session timeouts to optimize performance and reduce locking issues.
  
  By following these steps, you should be able to resolve the KW397 error and understand the underlying causes of the locking issue.