How To Fix KU220 - Internal error: Hierarchy table is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: KU - Costing: Rollup

• Message number: 220

• Message text: Internal error: Hierarchy table is empty

What causes this issue?

A system error occurred.

How to fix this error?

Please inform your system administrator or contact the SAP hotline with
details of the message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KU220 - Internal error: Hierarchy table is empty ?

  The SAP error message "KU220 Internal error: Hierarchy table is empty" typically occurs in the context of SAP Controlling (CO) or Profitability Analysis (CO-PA) when the system is trying to access a hierarchy that has not been defined or is not available in the system. This can happen for various reasons, such as missing configuration, data inconsistencies, or issues with the hierarchy setup.
  Causes:
  
  Missing Hierarchy Definition: The hierarchy that the system is trying to access has not been defined in the system.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the hierarchy from being displayed or accessed.
  Authorization Issues: The user may not have the necessary authorizations to view the hierarchy.
  Technical Issues: There could be a technical issue or bug in the SAP system that is causing the hierarchy table to be empty.
  
  Solutions:
  
  
  Check Hierarchy Configuration:
  
  Go to the relevant configuration settings in SAP (e.g., transaction code KAH1 for creating a hierarchy).
  Ensure that the hierarchy is defined correctly and is active.
  
  
  
  Verify Data:
  
  Check if the data related to the hierarchy is correctly loaded into the system.
  Use transaction codes like KAH2 (to display hierarchy) to see if the hierarchy exists.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the hierarchy.
  You can check user roles and authorizations using transaction code SU53 after the error occurs.
  
  
  
  Rebuild Hierarchy:
  
  If the hierarchy is corrupted or missing, you may need to rebuild it. This can be done through the configuration settings.
  
  
  
  Check for System Notes or Patches:
  
  Sometimes, this error can be caused by a bug in the SAP system. Check the SAP Support Portal for any notes or patches related to this error message.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KAH1, KAH2, KAH3, and KOB1 for hierarchy management and reporting.
  SAP Notes: Search for SAP Notes related to the error message KU220 in the SAP Support Portal for any specific fixes or recommendations.
  Documentation: Review SAP documentation on hierarchy management in CO and CO-PA for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.