How To Fix KSUR251 - User name is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: KSUR -

• Message number: 251

• Message text: User name is invalid

What causes this issue?

On the receiver list you entered, there is a line without a user name.
The system cannot publish the survey without this information.

System Response

The missing line in the receiver list will be deleted when you save.

How to fix this error?

Check your entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KSUR251 - User name is invalid ?

  The SAP error message KSUR251, which states "User name is invalid," typically occurs when there is an issue with the user account being used to access the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Username: The username entered may be misspelled or incorrect.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  User Deactivation: The user account may have been deactivated or deleted by an administrator.
  Authorization Issues: The user may not have the necessary authorizations to access the system.
  Profile Issues: The user profile may not be properly configured or may be missing.
  System Configuration: There may be issues with the system configuration or user management settings.
  
  Solutions:
  
  Verify Username: Double-check the username for any typos or errors. Ensure that you are using the correct case, as usernames are often case-sensitive.
  Check User Status: Contact your SAP administrator to verify if the user account is active and not locked or deactivated.
  Reset Password: If the account is locked, the administrator may need to unlock it or reset the password.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the required transactions or modules.
  Profile Configuration: Check if the user profile is correctly set up and associated with the right roles and authorizations.
  System Logs: Review system logs for any additional error messages or information that may provide insight into the issue.
  
  Related Information:
  
  Transaction Codes: Administrators can use transaction codes like SU01 (User Maintenance) to manage user accounts and check their status.
  User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete user accounts.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.
  Documentation: Refer to SAP documentation for detailed information on user management and authorization concepts.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult SAP support for further assistance.