How To Fix KSUR061 - Internal error in the questionairre structure

SAP Error Message - Details

• Message type: E = Error

• Message class: KSUR -

• Message number: 061

• Message text: Internal error in the questionairre structure

What causes this issue?

An internal error occurred. Application field &V1& / &V2& does not
exist in the system customizing.
The questionnaire cannot be used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KSUR061 - Internal error in the questionairre structure ?

  The SAP error message KSUR061, which indicates an "Internal error in the questionnaire structure," typically arises in the context of SAP's questionnaire functionality, often used in areas like quality management, surveys, or assessments. This error can be caused by various factors, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the questionnaire data or structure.
  Configuration Issues: Incorrect configuration settings in the questionnaire or related modules can lead to this error.
  Database Issues: Problems with the database, such as missing or corrupted entries, can trigger internal errors.
  Software Bugs: There may be bugs in the SAP version you are using that lead to this error.
  Authorization Issues: Lack of proper authorizations to access certain questionnaire elements can also cause this error.
  
  Solutions:
  
  Check Data Integrity: Review the questionnaire data for any inconsistencies or corruption. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings for the questionnaire. Ensure that all settings are correctly defined and aligned with the intended use.
  Database Check: Run database consistency checks to identify and resolve any issues. This may involve working with your database administrator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can resolve known bugs.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access and modify the questionnaire.
  Recreate the Questionnaire: If the issue persists, consider recreating the questionnaire from scratch to eliminate any underlying structural issues.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any steps that lead to its occurrence.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to questionnaires, such as QS21 (Create Questionnaire) or QS22 (Change Questionnaire).
  Documentation: Review SAP documentation related to questionnaires and their configuration to ensure compliance with best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the KSUR061 error in your SAP system.