How To Fix KSUR033 - The questionairre cannot be used with the receiver group chosen.

SAP Error Message - Details

• Message type: E = Error

• Message class: KSUR -

• Message number: 033

• Message text: The questionairre cannot be used with the receiver group chosen.

What causes this issue?

The chosen questionnaire cannot be published with the chosen receiver
group.
The reciever group structure normally has a dual level: for example,
user / cost center.
A questionnaire can be published with a receiver group only if for each
level of the receiver group there is also a field of type "Calculation
of field values via the receiver".

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Call up the transaction to generate questionnaires and define an entry
field, for each receiver group level, with the attribute "Calculation
of field values via the receiver" .

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KSUR033 - The questionairre cannot be used with the receiver group chosen. ?

  The SAP error message KSUR033 indicates that there is an issue with the questionnaire configuration in relation to the receiver group that has been selected. This error typically arises in the context of SAP's Survey Management or similar modules where questionnaires are used to gather information from specific groups of users or stakeholders.
  Cause:
  The error can occur due to several reasons:
  
  Incompatible Receiver Group: The selected receiver group may not be configured to use the specific questionnaire. This can happen if the questionnaire is not assigned to that group.
  Questionnaire Status: The questionnaire might be in a status that does not allow it to be used (e.g., it could be inactive or not released).
  Configuration Issues: There may be configuration issues in the system that prevent the questionnaire from being associated with the chosen receiver group.
  Missing Authorizations: The user may not have the necessary authorizations to access the questionnaire for the selected receiver group.
  
  Solution:
  To resolve the KSUR033 error, you can take the following steps:
  
  
  Check Receiver Group Configuration:
  
  Go to the configuration settings for the receiver group and ensure that the questionnaire is assigned to it. You may need to add the questionnaire to the receiver group if it is not already included.
  
  
  
  Verify Questionnaire Status:
  
  Check the status of the questionnaire. Ensure that it is active and released for use. If it is in a draft or inactive state, you will need to change its status.
  
  
  
  Review Questionnaire Settings:
  
  Look into the settings of the questionnaire itself to ensure that it is properly configured and does not have any restrictions that would prevent it from being used with the selected receiver group.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to access the questionnaire has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles if needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on questionnaire and receiver group configurations. This can provide insights into any additional settings that may need to be adjusted.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by attempting to use the questionnaire with the receiver group again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for Survey Management or the specific module you are working with to understand the configuration requirements better.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.