How To Fix KPEP114 - Error occurred while processing the mail: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: KPEP - & & & &

• Message number: 114

• Message text: Error occurred while processing the mail: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KPEP114 - Error occurred while processing the mail: &1 ?

  The SAP error message KPEP114, which states "Error occurred while processing the mail: &1," typically relates to issues encountered during the processing of emails in the SAP system. This error can arise in various contexts, such as when sending or receiving emails through SAP's communication functions.
  Causes:
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration (transaction code SCOT) can lead to email processing errors.
  Mail Server Problems: Issues with the external mail server (SMTP server) that SAP is trying to connect to can cause this error.
  Network Issues: Connectivity problems between the SAP system and the mail server can result in failure to send or receive emails.
  Invalid Email Address: If the email address specified is invalid or incorrectly formatted, it can trigger this error.
  Authorization Issues: The user or system may lack the necessary permissions to send emails.
  System Errors: General system errors or bugs in the SAP system can also lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction code SCOT and verify the settings for SAPconnect. Ensure that the SMTP settings are correctly configured.
  Check the settings for the email domain and ensure that they are correct.
  
  
  
  Test Mail Server Connectivity:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors related to the mail server.
  Test the connection to the SMTP server using tools like telnet to ensure that the server is reachable.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  
  
  
  Check Authorizations:
  
  Verify that the user or system has the necessary authorizations to send emails. This may involve checking user roles and profiles.
  
  
  
  Review Logs:
  
  Check the application logs (transaction code SLG1) for more detailed error messages that can provide insights into the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to KPEP114.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SLG1: Application Log
  
  
  Documentation: Refer to SAP Help documentation for SAPconnect and email configuration for detailed guidance.
  SAP Notes: Regularly check for updates or patches that may resolve known issues related to email processing.
  
  By following these steps, you should be able to diagnose and resolve the KPEP114 error in your SAP system.