How To Fix KO838 - Order statuses in order status management not copied

SAP Error Message - Details

• Message type: E = Error

• Message class: KO - Master data for CO orders

• Message number: 838

• Message text: Order statuses in order status management not copied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KO838 - Order statuses in order status management not copied ?

  The SAP error message KO838, which states "Order statuses in order status management not copied," typically occurs in the context of order management and production planning within SAP. This error indicates that there is an issue with the copying of order statuses from a reference order to a new order, which can happen during the creation or processing of production orders, maintenance orders, or other types of orders.
  Causes:
  
  Missing Status Profiles: The status profile assigned to the order type may not be correctly defined or may be missing the necessary statuses.
  Inconsistent Configuration: There may be inconsistencies in the configuration of order status management between the reference order and the new order.
  Authorization Issues: The user may not have the necessary authorizations to copy the statuses.
  Custom Development: If there are custom developments or enhancements in the order processing logic, they may interfere with the standard copying process.
  Order Type Settings: The settings for the specific order type may not allow for the copying of statuses.
  
  Solutions:
  
  
  Check Status Profiles: Verify that the status profile assigned to the order type is correctly configured and includes all necessary statuses.
  
  Navigate to the configuration settings for order status management and ensure that the relevant statuses are defined.
  
  
  
  Review Order Type Configuration: Check the configuration of the order type in transaction code OPL8 (for production orders) or the relevant transaction for your order type.
  
  Ensure that the settings allow for the copying of statuses.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the operation. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Debugging Custom Code: If there are custom developments, review the code to ensure that it does not interfere with the standard order status copying process.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Testing: After making any changes, test the order creation process again to see if the issue is resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), CO02 (Change Production Order), and OPL8 (Order Type Configuration).
  SAP Documentation: Review SAP documentation related to order status management and production order processing for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.