How To Fix KO491 - The order cannot be identical to the requesting order.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KO - Master data for CO orders

  • Message number: 491

  • Message text: The order cannot be identical to the requesting order.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KO491 - The order cannot be identical to the requesting order. ?

    The SAP error message KO491, which states "The order cannot be identical to the requesting order," typically occurs in the context of order management, particularly when dealing with production orders, maintenance orders, or service orders. This error indicates that the system has detected an attempt to reference the same order in a way that is not allowed.

    Cause:

    The error usually arises in the following scenarios:

    1. Order Duplication: You are trying to create a new order or a related document (like a confirmation or a transfer) that references the same order number as the one you are currently working on.
    2. Incorrect Configuration: There may be a configuration issue in the system that does not allow the same order to be referenced in certain transactions.
    3. User Input Error: The user may have inadvertently entered the same order number in a field that requires a different order.

    Solution:

    To resolve the KO491 error, consider the following steps:

    1. Check Input Values: Verify that the order number you are trying to use is not the same as the one already being processed. Ensure that you are referencing the correct order.

    2. Review Transaction Logic: If you are using a custom transaction or program, check the logic to ensure it does not inadvertently reference the same order.

    3. Use Different Order: If you are trying to create a related order (like a follow-up order), make sure to use a different order number.

    4. Consult Documentation: Review SAP documentation or help files related to the specific transaction you are using to understand the expected behavior and constraints.

    5. Check Configuration: If you have access, review the configuration settings in the SAP system to ensure that there are no restrictions that would cause this error.

    6. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: The error may occur in various transaction codes related to order management, such as CO01 (Create Production Order), CO02 (Change Production Order), or IW31 (Create Maintenance Order).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the KO491 error and implement a suitable solution.

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