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Message type: E = Error
Message class: KO - Master data for CO orders
Message number: 421
Message text: Order &
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KO421
- Order & ?The SAP error message KO421 typically relates to issues with order management in the Controlling (CO) module, specifically when dealing with internal orders. The error message KO421 usually indicates that there is a problem with the order status or the order itself, which prevents certain operations from being completed.
Cause of KO421 Error
The KO421 error can be caused by several factors, including:
- Order Status: The order may be in a status that does not allow the operation you are trying to perform (e.g., the order is closed or completed).
- Missing or Incorrect Data: There may be missing or incorrect data in the order that is required for processing.
- Authorization Issues: The user may not have the necessary authorizations to perform the action on the order.
- Configuration Issues: There may be configuration settings in the system that are preventing the operation from being completed.
Solution to KO421 Error
To resolve the KO421 error, you can take the following steps:
- Check Order Status: Verify the status of the order. If the order is closed or completed, you may need to reopen it or create a new order for further processing.
- Review Order Data: Ensure that all required fields in the order are filled out correctly and that there are no inconsistencies in the data.
- Authorization Check: Confirm that you have the necessary permissions to perform the action on the order. If not, contact your system administrator to obtain the required authorizations.
- Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or CO module consultant to review the settings related to internal orders.
- Transaction Codes: Use transaction codes like KO03 (Display Order) to check the order details and status, or KO02 (Change Order) if you need to make adjustments.
Related Information
If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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