How To Fix KO307 - Factory calendar not in buffer; inform your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: KO - Master data for CO orders

• Message number: 307

• Message text: Factory calendar not in buffer; inform your system administrator

What causes this issue?

Internal system error.

System Response

INCLUDE 'NA_ALLG_NOVERARBEITUNG' OBJECT DOKU ID TX

How to fix this error?

INCLUDE 'NA_ALLG_SYSTEMVERW' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KO307 - Factory calendar not in buffer; inform your system administrator ?

  The SAP error message KO307, which states "Factory calendar not in buffer; inform your system administrator," typically occurs when the system is unable to access the factory calendar data required for processing a particular operation, such as production planning or order processing. This can happen for several reasons, including:
  Causes:
  
  Factory Calendar Not Loaded: The factory calendar data may not be loaded into the system's memory (buffer), which can happen if the calendar has been recently changed or if the system has not been accessed for a while.
  Configuration Issues: There may be configuration issues with the factory calendar settings in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the factory calendar.
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to retrieve the factory calendar data in a timely manner.
  
  Solutions:
  
  Refresh the Buffer: You can try to refresh the buffer by executing the transaction code SE38 and running the report RSCONN01 to refresh the connection and buffer.
  Check Factory Calendar Configuration: Verify the configuration of the factory calendar in the system. Ensure that the calendar is correctly defined and active.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the factory calendar. This can be checked with the help of a system administrator.
  System Administrator Action: Inform your system administrator about the error. They may need to check the system logs for any underlying issues or perform a manual refresh of the factory calendar data.
  Transaction Codes: Use transaction codes like SCAL (to maintain factory calendars) to check if the calendar is correctly set up.
  
  Related Information:
  
  Factory Calendar: A factory calendar defines the working days and non-working days for a plant. It is crucial for scheduling and planning activities in production.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  System Performance: If the issue is related to system performance, consider discussing with your IT team about optimizing the system or checking for any ongoing issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.