KN420 - Master data cannot be accessed from current cursor position

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 420

• Message text: Master data cannot be accessed from current cursor position

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KN420 - Master data cannot be accessed from current cursor position ?

  The SAP error message KN420 ("Master data cannot be accessed from current cursor position") typically occurs when there is an attempt to access customer master data in a context where it is not available or accessible. This can happen in various transactions or reports where the system expects a certain context or selection to be in place.
  Causes:
  
  Incorrect Cursor Position: The cursor may not be positioned correctly in the transaction or report, leading to an inability to access the required master data.
  Missing Data: The customer master data may not exist for the selected criteria or may not be properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the customer master data.
  Transaction Context: The transaction being executed may not be designed to access customer master data in the current context.
  Data Locking: The data might be locked by another user or process, preventing access.
  
  Solutions:
  
  Check Cursor Position: Ensure that the cursor is positioned correctly in the relevant field or area of the transaction where customer master data is expected to be accessed.
  Verify Data Existence: Check if the customer master data exists for the selected criteria. You can do this by navigating to the customer master data transaction (e.g., XD03 for display) and verifying the details.
  Review Authorizations: Ensure that the user has the necessary authorizations to access customer master data. This can be checked with the help of a system administrator or by using transaction SU53 to analyze authorization issues.
  Use Correct Transaction: Make sure you are using the correct transaction code that is intended for accessing customer master data.
  Check for Locks: If you suspect that the data might be locked, you can check for locks using transaction SM12 to see if another user is currently accessing the data.
  Consult Documentation: Review SAP documentation or help files related to the specific transaction you are using to ensure you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to customer master data include XD01 (Create), XD02 (Change), and XD03 (Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message KN420.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the KN420 error in SAP.