How To Fix KN336 - Enter a larger threshold for yellow than for red

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 336

• Message text: Enter a larger threshold for yellow than for red

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KN336 - Enter a larger threshold for yellow than for red ?

  The SAP error message KN336, which states "Enter a larger threshold for yellow than for red," typically occurs in the context of defining credit management settings in SAP. This error is related to the configuration of credit limits and thresholds for customers in the SAP system.
  Cause:
  The error arises when the thresholds for credit limits are not set correctly. Specifically, it indicates that the threshold for the yellow alert (which usually signifies a warning level) is set to a value that is less than or equal to the threshold for the red alert (which signifies a critical level). In credit management, the yellow threshold should always be higher than the red threshold to ensure proper credit control.
  Solution:
  To resolve this error, you need to adjust the credit thresholds in the customer master data or in the credit management settings. Here are the steps to do this:
  
  
  Access Customer Master Data:
  
  Go to the transaction code FD02 (Change Customer) or FD01 (Create Customer) depending on whether you are modifying an existing customer or creating a new one.
  
  
  
  Navigate to Credit Management:
  
  In the customer master data, navigate to the "Credit Management" section.
  
  
  
  Adjust Thresholds:
  
  Check the values set for the red and yellow thresholds. Ensure that the yellow threshold is greater than the red threshold. For example, if the red threshold is set to $10,000, the yellow threshold should be set to a value greater than $10,000 (e.g., $15,000).
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes.
  
  
  
  Test the Configuration:
  
  After saving, you can test the configuration by checking the credit status of the customer to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Credit Management in SAP: This feature allows companies to manage customer credit limits effectively, helping to minimize financial risk.
  Threshold Levels: Typically, the red threshold indicates a critical level where immediate action may be required, while the yellow threshold serves as a warning that the customer is approaching their credit limit.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Credit Management Data) and FD33 (Display Credit Management Data) for managing credit settings.
  
  If you continue to experience issues after making these adjustments, it may be helpful to consult with your SAP administrator or refer to SAP documentation for further troubleshooting.