How To Fix KN310 - No help available

KN310 - Overview

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 310

• Message text: No help available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KN310 - No help available ?

  The SAP error message KN310 ("No help available") typically occurs when a user attempts to access help documentation or information related to a specific transaction or function in SAP, but the system cannot find the relevant help content. This can happen for several reasons:
  Causes:
  
  Missing Documentation: The help documentation for the specific transaction or function may not be installed or available in the system.
  System Configuration: The system may not be configured correctly to access the help files.
  Language Settings: The help documentation may not be available in the user's selected language.
  SAP Version: The version of SAP being used may not have the help content for that specific transaction or function.
  Authorization Issues: The user may not have the necessary authorizations to access the help content.
  
  Solutions:
  
  Check Documentation Installation: Ensure that the relevant help documentation is installed in your SAP system. This may require coordination with your SAP Basis team.
  System Configuration: Verify the configuration settings