How To Fix KN128 - Order item &/& does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 128

• Message text: Order item &/& does not exist

What causes this issue?

Order item &v1& does not exist in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call up order &v1& and check the assigned co-products.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KN128 - Order item &/& does not exist ?

  The SAP error message KN128 ("Order item &/& does not exist") typically occurs when you are trying to access or process a sales order item that the system cannot find. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of Error KN128
  
  
  Incorrect Order Number or Item: The order number or item number you are trying to access may be incorrect or mistyped.
  
  
  Order Deletion: The sales order or the specific item may have been deleted or not created properly.
  
  
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the order item.
  
  
  Document Flow Issues: The order item may not be in the expected status or may not have been processed correctly in the document flow.
  
  
  Solutions to Error KN128
  
  
  Verify Order and Item Numbers: Double-check the order number and item number you are trying to access. Ensure that they are entered correctly.
  
  
  Check Order Status: Use transaction codes like VA03 (Display Sales Order) to check if the order exists and is in the correct status.
  
  
  Review Deletion Flags: If the order or item was deleted, check if there are any deletion flags set in the system. You can use transaction codes like VA05 (List of Sales Orders) to see if the order is still active.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the sales order. You may need to consult with your SAP security team.
  
  
  Database Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to investigate any database issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA05 (List of Sales Orders), and SE16 (Data Browser) to investigate the issue further.
  SAP Documentation: Review SAP documentation and help files for more detailed information on sales order processing and error handling.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the KN128 error and implement an appropriate solution.