How To Fix KN104 - Error during update ('&': SY-SUBRC = &)

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 104

• Message text: Error during update ('&': SY-SUBRC = &)

What causes this issue?

An internal error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please inform your system administrator with details of the message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KN104 - Error during update ('&': SY-SUBRC = &) ?

  The SAP error message KN104 typically indicates that there was an issue during the update process related to customer master data. The message format suggests that there was a problem with a specific operation, and the SY-SUBRC value provides additional context about the nature of the error.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master records that prevent the update from completing successfully.
  Authorization Issues: The user executing the update may not have the necessary authorizations to perform the operation.
  Database Locking: The record being updated may be locked by another transaction, preventing the update from proceeding.
  Custom Code Issues: If there are custom enhancements or modifications in the update process, they may be causing the error.
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself.
  
  Solution:
  To resolve the KN104 error, you can take the following steps:
  
  Check Data Validity: Review the customer master data for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to update customer master data. You can check this in transaction SU53 or by consulting with your security team.
  Check for Locks: Use transaction SM12 to check if the record is locked by another user or process. If it is, you may need to wait for the lock to be released or contact the user who has locked the record.
  Analyze Custom Code: If there are any custom enhancements or modifications related to customer master updates, review the code for potential issues. Debugging the process may help identify the root cause.
  Review System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11 (Data Dictionary)
  SE80 (Object Navigator)
  SM12 (Lock Entries)
  SU53 (Authorization Check)
  SLG1 (Application Log)
  
  
  
  Documentation: Review SAP documentation related to customer master data management for best practices and troubleshooting tips.
  
  
  By following these steps, you should be able to diagnose and resolve the KN104 error effectively.