How To Fix KM3112 - An unexpected error occurs.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KM3 -

  • Message number: 112

  • Message text: An unexpected error occurs.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KM3112 - An unexpected error occurs. ?

    The SAP error message KM3112, which states "An unexpected error occurs," is a generic error message that can arise in various contexts within the SAP system, particularly in the Knowledge Management (KM) module. This error can be caused by a variety of issues, making it somewhat challenging to diagnose without additional context. Here are some common causes, potential solutions, and related information:

    Common Causes:

    1. System Configuration Issues: Incorrect or incomplete configuration settings in the Knowledge Management module.
    2. Authorization Problems: Insufficient user permissions to access certain functionalities or data.
    3. Data Integrity Issues: Corrupted or inconsistent data in the database that the KM module is trying to access.
    4. Technical Errors: Bugs or glitches in the SAP system, possibly due to recent updates or changes.
    5. Network Issues: Connectivity problems that prevent the system from accessing required resources.

    Potential Solutions:

    1. Check Configuration: Review the configuration settings in the Knowledge Management module to ensure they are set up correctly.
    2. User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the action. This can be done through transaction codes like SU53 or PFCG.
    3. Data Consistency Check: Run data consistency checks to identify and resolve any data integrity issues. This may involve using transaction codes like SARA or other relevant tools.
    4. Review Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to KM3112. Applying patches or updates may resolve the issue.
    6. System Restart: In some cases, restarting the application server or the entire SAP system can resolve temporary glitches.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SARA (Archive Administration) for troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to Knowledge Management for best practices and troubleshooting tips.

    Since KM3112 is a generic error, the specific resolution may vary based on the context in which it occurs. Always ensure to back up data and configurations before making significant changes to the system.

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