How To Fix KM438 - Information exists

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 438

• Message text: Information exists

What causes this issue?

The system output information messages after checking your entries.

How to fix this error?

Save your entries. Then choose "Messages" to display the messages.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM438 - Information exists ?

  The SAP error message KM438 ("Information exists") typically occurs in the context of SAP's Knowledge Management (KM) or Document Management System (DMS). This error indicates that there is already existing information or data that conflicts with the action you are trying to perform, such as creating or modifying a document or object.
  Cause:
  
  Duplicate Entries: The most common cause is that you are trying to create a new entry (like a document or a folder) that already exists in the system.
  Incorrect Data: You may be entering data that conflicts with existing records, such as a duplicate name or identifier.
  System Configuration: There may be specific configurations or settings in the system that prevent the creation of duplicate entries.
  
  Solution:
  
  Check for Existing Entries: Before creating a new document or entry, search the system to see if the entry already exists. Use the search functionality to look for similar names or identifiers.
  Modify Existing Entry: If the entry already exists, consider modifying it instead of creating a new one. This may involve updating the existing document or record.
  Use Unique Identifiers: When creating new entries, ensure that you are using unique identifiers or names to avoid conflicts with existing data.
  Consult Documentation: Review the relevant SAP documentation or help files for specific guidelines on naming conventions and data entry requirements.
  System Configuration Review: If you believe the error is due to system settings, consult with your SAP administrator to review the configuration and ensure it aligns with your business processes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Knowledge Management or Document Management, as they may provide additional insights or functionalities.
  User Permissions: Ensure that you have the necessary permissions to create or modify entries in the system, as lack of permissions can sometimes lead to unexpected errors.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.