How To Fix KK247 - Worklist has since been deleted from the database (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: KK -

• Message number: 247

• Message text: Worklist has since been deleted from the database (see long text)

What causes this issue?

The worklist in your display no longer exists in the database.

System Response

The desired function cannot be executed.
Warning:
You cannot change or update the worklist content without carrying out
option (a) below.

How to fix this error?

The options are as follows:
If you want to carry on processing the worklist currently displayed:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Copy the content into another worklist.
If you no longer require the worklist content in its current form:
Load another worklist or create a new one.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KK247 - Worklist has since been deleted from the database (see long text) ?

  The SAP error message KK247 indicates that a worklist you are trying to access has been deleted from the database. This typically occurs in the context of controlling (CO) or project systems (PS) where worklists are used to manage tasks or activities.
  Cause:
  
  Deletion of Worklist: The worklist you are trying to access has been deleted by a user or through a system process.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to incomplete transactions or data migration issues.
  Expired Worklist: The worklist may have a defined lifespan and could have expired based on the system's configuration.
  
  Solution:
  
  Check Worklist Status: Verify if the worklist still exists in the system. You can do this by checking the relevant transaction codes or reports that manage worklists.
  Recreate the Worklist: If the worklist has been deleted, you may need to recreate it. This can often be done through the same transaction or process that originally created it.
  Consult Logs: Check system logs or change logs to see if there is any information on why the worklist was deleted. This can provide insights into whether it was a user action or a system process.
  Database Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to ensure the database is in a healthy state.
  User Permissions: Ensure that you have the necessary permissions to access the worklist. Sometimes, access issues can lead to misleading error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KKF6N (for worklist management) or others related to your specific module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation for the specific module you are working with to understand how worklists are managed and any specific configurations that may affect their lifecycle.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.