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How To Fix /KJRTAX01/MASS_UPD004 - Wrong document type:only XML format is supported!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /KJRTAX01/MASS_UPD -

  • Message number: 004

  • Message text: Wrong document type:only XML format is supported!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /KJRTAX01/MASS_UPD004 - Wrong document type:only XML format is supported! ?

    The SAP error message /KJRTAX01/MASS_UPD004 Wrong document type: only XML format is supported! typically indicates that the system is expecting an XML file format for a mass update operation, but the file provided is in a different format (e.g., CSV, TXT, etc.). This error is commonly encountered when working with SAP applications that require data uploads or mass updates, particularly in the context of tax-related data or financial documents.

    Cause:

    1. Incorrect File Format: The file being uploaded is not in XML format, which is required by the system.
    2. File Extension Mismatch: The file may have the correct content but an incorrect file extension.
    3. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected input format.

    Solution:

    1. Convert the File to XML: Ensure that the file you are trying to upload is in the correct XML format. You can use various tools or scripts to convert your data into XML if it is currently in another format.

    2. Check File Content: Open the file and verify that it adheres to the XML structure required by the SAP application. This includes having the correct tags, attributes, and hierarchy.

    3. Use the Correct Template: If you are using a template for the XML file, make sure you are using the latest version provided by SAP, as older templates may not be compatible.

    4. Review Documentation: Check the SAP documentation or help files related to the specific transaction or process you are using to ensure you are following the correct procedures for file uploads.

    5. Test with Sample Data: If possible, test the upload with a sample XML file that is known to work. This can help you identify if the issue is with your specific file or with the system configuration.

    6. Consult SAP Support: If you continue to experience issues, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional insights or updates regarding the specific error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on known issues.
    • Transaction Codes: Familiarize yourself with the transaction codes related to mass data uploads in your SAP environment, as they may have specific requirements.
    • XML Schema: If available, obtain the XML schema (XSD) that defines the structure of the XML file expected by the SAP system. This can help ensure that your XML file is correctly formatted.

    By following these steps, you should be able to resolve the error and successfully perform the mass update operation in SAP.

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