Message type: E = Error
Message class: /KJCH1/CH01 -
Message number: 024
Message text: Please specify sold-to.
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The SAP error message /KJCH1/CH01024 with the description "Please specify sold-to" typically occurs in the context of sales order processing or related transactions where a sold-to party (customer) is required but not provided.
Cause: Missing Sold-To Party: The most common cause of this error is that the sold-to party field is either blank or not filled in correctly in the sales order or related document.
Configuration Issues: There may be issues with the configuration of the sales document type or customer master data that prevent the sold-to party from being recognized. Data Entry Errors: Users may inadvertently skip the sold-to party field during data entry or may not have the necessary permissions to view or select the sold-to party.
Solution: Check the Sales Order: Ensure that the sold-to party field is filled in correctly. You can do this by navigating to the sales order screen and verifying that the sold-to party is specified. Customer Master Data: Verify
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