How To Fix KI013 - Internal program error. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: KI -

• Message number: 013

• Message text: Internal program error. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KI013 - Internal program error. Contact SAP ?

  The SAP error message KI013, which states "Internal program error. Contact SAP," typically indicates that there is an unexpected issue within the SAP system that is not handled by the standard error messages. This can occur in various contexts, often related to the Controlling (CO) module, particularly during activities like posting costs, running reports, or executing transactions.
  Possible Causes:
  
  System Bugs: There may be a bug in the SAP program or transaction you are using.
  Data Inconsistencies: Corrupted or inconsistent data in the database can lead to unexpected behavior.
  Configuration Issues: Incorrect configuration settings in the CO module or related areas may trigger this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  Version Issues: Running an outdated version of SAP or not having the latest patches can lead to such errors.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the KI013 error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Transaction Logs: Review transaction logs or dumps (using transaction ST22) to gather more information about the error. This can provide insights into what caused the issue.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no inconsistencies. This can be done using transaction codes like KAH3 (for cost centers) or KSB1 (for cost center reports).
  Reproduce the Error: Try to reproduce the error in a test environment to gather more details about the conditions under which it occurs.
  Contact SAP Support: If the issue persists and you cannot find a resolution, contact SAP Support with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs or dumps.
  Check Custom Code: If there are any custom developments, review them to ensure they are not causing the issue.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found.
  Documentation: Review the official SAP documentation for the CO module to ensure that all configurations are set up correctly.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these often contain fixes for known issues.
  
  In summary, the KI013 error is indicative of an internal issue that requires investigation. Following the steps outlined above can help in diagnosing and resolving the problem.